OUR SERVICE

Contract Management Avoiding an over reliance on one maager, a team approach is used. This provides robust and effective support for both our clients and our staff. The result is consistent service delivery and continuity that is a key element in our contract and client retention.

Duty Management 24 hour support is completed by our out of hours management support. Controllers and Mobile Supervisors are backed up by a Duty Manager supported by a Director throughout the week.

24-Hour Supervision Comprehensive 24-hour supervision works effectively in close coordination with our Control Centre. This provides very good supervision, quick incident response and emergency support to all our clients and staff.

24-Hour Control Centre This is the hub of our operation from where support is directed and monitored. Officers book on and off duty by telephoning our Duty Controllers confident that they have experienced backup on hand for advice, guidance and support at any time.

OPERATIONS

"Maintaining a high performance culture throughout the company is key to achieving our goals." Tony Graves Customer Services Director

Mick O'Keeffe Ops Director "Consistent training and careful management ensure staff retention 3x above industry standard." Mick O'Keefe Regional Director

CENTRAL CONTROL

The CIS Security Control Centre is the hub of our business activity 24-hours a day, every day. 24-hour mobile supervision ensures the safety of our clients premises and the proper supervision of the work of our Security Officers, not just during business hours.


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OUR SERVICE Contract Management Avoiding an over reliance on one maager, a team approach is used. This provides robust and effective support for both our clients and our staff. The result is consistent service delivery and continuity that is a key element in our contract and client retention. Duty Management 24 hour support is completed by our out of hours management support. Controllers and Mobile Supervisors are backed up by a Duty Manager supported by a Director throughout the week. 24-Hour Supervision Comprehensive 24-hour supervision works effectively in close coordination with our Control Centre. This provides very good supervision, quick incident response and emergency support to all our clients and staff. 24-Hour Control Centre This is the hub of our operation from where support is directed and monitored. Officers book on and off duty by telephoning our Duty Controllers confident that they have experienced backup on hand for advice, guidance and support at any time. OPERATIONS "Maintaining a high performance culture throughout the company is key to achieving our goals." Tony Graves Customer Services Director "Consistent training and careful management ensure staff retention 3x above industry standard." Mick O'Keefe Regional Director CENTRAL CONTROL The CIS Security Control Centre is the hub of our business activity 24-hours a day, every day. 24-hour mobile supervision ensures the safety of our clients premises and the proper supervision of the work of our Security Officers, not just during business hours.
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